8/26/2023 0 Comments 120 for 4 lines t mobile![]() I’m not kidding, this actually happens AGAIN with Human #3, and then I get transferred to tech support. I’ll need to put you on hold for a few minutes. T-Mobile Human #2: Okay let me transfer you. T-Mobile Human #2: What is your account number? ![]() T-Mobile Human #2: What is your phone number? T-Mobile Human #2: What is your name? (I give it to him) Me: Yes, I just a phone from your T-Mobile 7-Day Test Drive promotion and I am having trouble getting the service to work. T-Mobile Human #1: Hmm… let me transfer you. T-Mobile Human #1: What is your account number? T-Mobile Human #1: What is your account PIN? T-Mobile Human #1: What is your phone number? T-Mobile Human #1: What is your name? (I give it to her) Me: Yes, I just received a phone from your T-Mobile 7-Day Test Drive promotion and I am having trouble getting the service to work. ![]() I was stuck in the usual phone tree hell, as there was no option for the 7-Day Test Drive and I wasn’t a new activation or an existing customer. Naturally, I called T-Mobile customer service. Warning: this is a bit of a rant so you may want to just skip down to the bottom line. When trying to access the internet using 4G, it would only pull up a T-Mobile website stating that the phone was not activated on a data plan. All phone calls went to T-Mobile customer service. I saw bars and “T-Mobile” on the screen, but under the phone number setting, it said “Unknown”. Well, the phone turned on and apps worked fine on Wi-Fi. 2-day shipping time passed, I started it up, but the phone didn’t work. I signed up online, agreed to the $700 hold on my credit card, and they shipped a phone out to me. If there is damage like a cracked LCD screen or the Find my iPhone feature is left active, you’ll be charged $100. You just have to return the phone to a physical T-Mobile retail store by the end of the 7th day or get charged $375 + tax. Then I learned of the Free T-Mobile Test Drive where you can get an iPhone 5S shipped to you and try out their service with unlimited talk, text, and data for 7 days. I’m nearing the end of my contract, and I’ve been tempted by T-Mobile’s aggressive promotions like 4 lines for $100 and most recently free rollover data.
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